Authenticity Guarantee

 

To guarantee authenticity, the serendipity's buyer team sources the items directly from the brands, approved vendors and manufacturers. For added assurance, every order that we ship undergoes a thorough quality check. Certain items may also include the designer's own proof of authenticity, such as hangtag, dust bag, packaging, etc.

Our expert buyers have relations with sourcing partners across the globe that look for the most pristine and rare finds. All the items have been through our proprietary multi-tiered authentication process ensures every piece are evaluated several times before the item is available for sale. Any piece purchased at Serendipity or one of our vendors has been carefully selected, inspected by our team and is guaranteed authentic.

 

 

Serendipity has become one of the trustworthy multi-brands purchasing agent of authentic luxury since we launched. With over 10 years of experience in the industry, our in-house team of meticulously trained experts and buyers thoroughly inspect each piece we procure.
Some items may ship with an attached Serendipity tag. Merchandise returned without the original Serendipity tag or a damaged Serendipity tag may result in a delayed refund or may not qualify for a refund.

 

At Serendipity, we serve as the path to the insider's world of fashion, providing an extraordinary experience that can't be found anywhere else. Serendipity is created by a group of creatives, we understand everyone are looking for special pieces that define exclusivity, while expressing their own individual style. We curate only the most special, standout and rare pieces from throughout time, creating a truly exclusive and unique offering both in price and style.